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  • Closed New Year's Day

    December 21, 2009 0 Comments

    Please note our office will be closed Friday, January 1st. Regular business hours will resume Monday, January 4th. A Support Team Representative will respond to your support inquiry within 3-5 business days.

  • Important Website Terms of Use Update

    September 28, 2009 1 Comment

    Dear Users,

    This website's Terms of Use page has been updated. To read the Terms of Use, please click here.

    If you have any questions regarding this site and/or services, please contact Clique Customer Service. Thank you.

    Sincerely,

    OT9 Team

  • Important Notice: Slipknot 10th Anniversary Box Sets

    September 4, 2009 16 Comments

    Dear Slipknot Store Customers,

    Due to issues surrounding international customs inspections, there has been a delay with the arrival of the Slipknot Definitive 10th Anniversary Edition Deluxe Box Sets (both Standard and Fan Club Editions) to our warehouse. As a result, orders will not be packaged and shipped until September 8th due to Labor Day. Customers who chose ground shipping will receive orders via USPS Priority Mail and the post office estimates 2-3 days delivery for this service. If you paid for domestic expedited service, your order is estimated to arrive from September 9th to September 11th. We sincerely apologize for the delay and inconvenience.

    Please note that any orders that include additional items with the Box Set will also be shipped under revised timeframes due to pre-orders. If you would like to receive your Box Set before your additional items, please contact Customer Support at slipknotstore@support.sparkart.com for more information.

    If you have any questions regarding your order, please contact Customer Support at slipknotstore@support.sparkart.com

    We appreciate your understanding.

    Best,

    The Slipknot Store Support Team

  • How do I order the Fan Club Edition Box Set?

    September 2, 2009 0 Comments

    If you are an OT9 Member and you would like to order your Fan Club Edition Box Set today, you MUST sign in to the OT9 website, http://slipknot1.com/login, first.

    Once you have successfully signed in, click on "Shop" from the menu at the top of the page. Then select "10TH Anniversary Edition Deluxe Box Set" from the menu on the left hand side of the page and select the Fan Club Edition option.

  • Important Information Regarding Store Pre-orders

    August 19, 2009 0 Comments

    All items are currently available for pre-order only. Due to high demand, should you choose to place a pre-order your credit card will be charged immediately to reserve your items in your name.

    Pre-orders will ship out once the items are in stock, and the delivery timeframe will depend upon the shipping method you choose during checkout. 

    US pre-orders that contain only a 10th Anniversary Edition Deluxe Box Set will be delivered on or around September 9th, 2009. The delivery timeframe for international orders will depend on the shipping method you choose during checkout.

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